RESIDENTS in Lancefield and Pyalong are set to benefit from major upgrades to Telstra’s mobile network, with new 5G coverage being rolled out to boost speed, reliability and capacity across both communities.
Telstra has confirmed that any calls to Triple Zero from a Telstra mobile when the local sites are offline will automatically connect via another available mobile network, ensuring emergency services remain reachable.
Telstra will upgrade its mobile base station north of Lancefield on Lancefield–Tooborac Road, bringing 5G to the area and improving the performance of the existing 4G network. Similar upgrade works will also take place at the Pyalong South base station.
Telstra Regional General Manager Jenny Gray said the improvements would support the growing demand for stronger regional mobile services.
“We know how important mobile connectivity is for Australians, whether you’re in the city or the country. Bringing 5G to the area is a major mobile milestone. It will deliver higher capacity to the region, meaning faster downloads, smoother streaming and less congestion,” Ms Gray said.
While the works are underway, mobile services will experience temporary disruptions. In Lancefield, the base station north of town will be switched off from Monday, November 17 at 7am until Saturday, November 22 at 7pm, with no Telstra mobile coverage during this period. Further daytime interruptions will occur on Monday 24 and Tuesday 25 November as final testing is completed. The central Telstra mobile site in Lancefield township will not be affected, and landline, NBN, Starlink and other carriers’ mobile services will continue operating normally.
In Pyalong, the South base station will be offline from Monday, November 10 to Friday, November 14, return to service over the weekend of November 15–16, and it may experience intermittent outages on Monday, November 17. Customers in both regions will receive SMS notifications before outages occur.
Customers are encouraged to use Wi-Fi Calling, which allows calls and texts over a Wi-Fi connection, and businesses are advised to connect EFTPOS terminals to NBN or Wi-Fi where possible.
Ms Gray said disruptions would be kept to a minimum. “We’ll only be switching off the sites when we need to and will have them back online and working better than ever as quickly as possible,” she said.
Once complete, the upgrades will provide faster speeds, improved coverage and a more reliable network, helping future-proof digital connectivity for the Lancefield and Pyalong communities.
