Parents and carers can now have their say to help improve Victoria’s Maternal and Child Health (MCH) Service through the State Government’s new survey.
The MCH Service is a free service for all families with children from birth to school age, delivered locally in collaboration with councils and Aboriginal community-controlled organisations, which also includes 24-hour assistance via the MCH Line.
Open until November 17, the insights gathered will guide improvements to the services, with questions focused on first home visits, ongoing appointments with MCH nurses, and the support and information shared as part of a child’s growth and development.
The anonymous survey is available in 10 languages in addition to English, including Dari, Vietnamese, Arabic, Mandarin, Khmer, Punjabi, Burmese, Pashto, Hazaragi, and Chin (Hakha), making it accessible to a wide range of families across the state.
The survey covers all aspects of the MCH Service, including the Universal MCH program, the 10 key ages and stages visits, the Enhanced MCH Program, the Aboriginal MCH program, and the MCH Line.
It will build on the roundtables the State Government is currently undertaking with parents and carers to enhance services and supports for children’s wellbeing.
These roundtables, taking place in Melbourne and regional Victoria, invite families to discuss their experiences with maternal and child health services, early childhood education and care, early parenting centres, kindergartens, and family services.
The survey is available at www.engage.vic.gov.au/have-your-say-on-maternal-and-child-health-services.
More information on Victoria’s MCH services is available at www.betterhealth.vic.gov.au.


