Pictured is Yarra Valley Water divisional manager, people, performance and culture Julie Mouka being presented with the Best Remote Work Strategy award.
YARRA Valley Water has won Best Remote Work Strategy at the Australian HR Awards 2023 for its best practice approach to hybrid working.
Celebrating its 10th anniversary, the Australian HR Awards recognise human resources professionals, teams, and employers at a national level for organisational success.
The judging criteria for the best hybrid workplace was based on innovation, employee engagement, productivity, and results.
Hybrid working is when employees can work from the office and at home.
Yarra Valley Water people, performance and culture general manager Amy Singe said she was honoured on behalf of the staff to accept the award that recognised the team’s playbook.
“We’re very proud of the success of our Hybrid Playbook and to all our staff and leaders who make this work. Our innovative approach is special because we unequivocally trust our staff and recognise hybrid working can be a gamechanger for our people,” she said.
“It also helps to make our organisation more inclusive for all, especially groups who have historically been underrepresented in the workforce.”
Ms Singe said a strong work culture was one of the reasons Yarra Valley Water achieved business success in areas such as customer satisfaction results, which was at 85 per cent.
“Our people also are highly committed to our organisation and our purpose with over 80 per cent employee engagement,” she said.
“Recruitment in a talent-short market has achieved stellar results too such as increasing the number of women occupying leadership positions to 49.1 per cent, as well as a 54 per cent increase in applications for call centre positions.
“We’re committed to encouraging our people to show up and be at their best every day with our culture to support them – regardless of where they are working from.”
In 2022, Yarra Valley Water was recognised for Cultural Excellence by Human Synergistics, the organisation that delivers the global Organisational Index measure.