SALES SUPPORT ROLE
Join our award-winning newspaper and assist in the smooth day to day running of our sales, commercial print and reception teams. Based in Kilmore, we have been producing newspapers for our local community for over 150 years.
Main Duties and Responsibilities:
Reporting to the General Manager, you will provide administrative support across our internal departments. This is a full-time 9:00 am – 5:00pm role.
- Assisting the sales & commercial print teams in daily tasks and activities
- Generate sales leads by conducting research, identifying potential customers and contacting them via phone or email.
- Managing customer enquiries and providing product information
- Maintain strong relationships with existing customers, ensuring customer satisfaction and loyalty
- Booking advertising into an automated booking system
- Ensuring the correct paperwork is completed for new and existing customers
- Preparing spreadsheets to create customer databases
- Assisting with the preparation of marketing material for the sales team
- Preparing accurate quotes for commercial print customers
- Keeping a daily schedule of work for the Commercial Print Manager
- Keeping accurate records for customers on the progress of printing jobs
- Backing-up at the reception desk when required
- Attending meetings and writing and emailing accurate meeting minutes
- Setting appointments and working with shared calendars
- Updating the CRM system
Required Skills and Behaviours:
You are a proactive person who is always looking for the next task to be done, rather than waiting to be asked. This role is all about working in a fast-paced environment, without compromising your attention to detail and accuracy. Time management skills are essential as you will be given multiple tasks throughout the day. You will need high levels of resilience, energy and motivation.
Key Selection Criteria:
- At least three years’ experience working as an administrative assistant or office co-ordinator
- Proven record in handling multiple tasks and achieving required outcomes.
- Great MS Office skills – creating Excel spreadsheets
- Excellent communication skills – written, verbal and listening
- High level of professional integrity
- Experience in selling and marketing would be advantageous
How to Apply:
To be considered for this position, submit your resume and cover letter to:
In your cover letter, please address the key selection criteria and give us 5 reasons why we should employ you. As part of our recruitment criteria, you must be either an Australian resident or hold a relevant Working Visa where you can apply for full-time hours.
